FAQs

FAQs

Booking & Rentals

You can book a car directly through our website by selecting your desired vehicle, pick-up/drop-off locations, and rental dates. Alternatively, you can call us to book over the phone.

Yes, bookings can be modified or canceled up to 24 hours before the scheduled pick-up date.

 

A security deposit is required when renting a car. This deposit is refundable upon returning the car in good condition.

FAQs

Car Features & Insurance

Basic insurance is included in the rental price. Additional coverage options, such as full insurance, can be added for extra protection.

 

Basic insurance covers third-party liability and limited damage to the rental vehicle. It does not cover damages caused by the driver or other negligence.

Yes, you can opt for additional coverage, such as full damage waiver or personal accident insurance, at the time of booking or on-site.

FAQs

Documents & Requirements

You will need a valid driving license, an Emirates ID or Passport, and a credit card for the security deposit. Non-residents may also be required to show an international driving permit.

No, you don’t need to be a resident. Tourists and business travelers can also rent a car with the proper documents.

You must be at least 21 years old to rent a car. Drivers under 25 may incur a young driver surcharge.

FAQs

Car Return & Maintenance

If you return the car late, additional charges will apply. Please inform us ahead of time if you need an extended rental period.

If you experience any issues with the car, contact us immediately. We offer 24/7 roadside assistance, and we will arrange for a replacement vehicle if needed.

The car should be returned with the same fuel level as when it was rented. Please ensure the car is clean and free from any personal belongings.

Booking